Attention, players!
Recently, we have received several reports from players about scamming attempts by others. The perpetrator usually creates an account with a very similar name to the victim's alternate character, and when the victim trades items with their alternate characters, he may carelessly trade them to the fake character, created by the criminal. After stealing the items, the criminal will sell them as quickly as possible.
We want to remind every player that for your safety, and to prevent unnecessary loss, you should ALWAYS DOUBLE CHECK THE CHARACTER you are trading with, before confirming the deal. And we would like to advise you to update the setting to activate the alert to prevent being scammed according to your trading behavior. You can click on Setting -> Alert to redo the setting.
If the target failed to meet your trade requirement, the trade window will be red as below, please check very carefully before you confirm to the trade.
If a theft has already occurred, you should submit a hacking case, immediately! [Hacking case]
Besides, for the security of your account and items, please:
- Do NOT use bot/hack programs.
- Do NOT use simple passwords.
- Do NOT share your account, account details or in-game items with other players.
- Do NOT buy or sell any account/items by real cash.
- Do NOT click any unknown links to claim free prizes.
- Be sure to keep your anti-virus software up to date, and regularly run scans for viruses on your computer.
- Remember that http://co.99.com is the only official website of Conquer Online.
- Be sure to ONLY reply to official CO email addresses.
Wish you have a great fun in Conquer Online.
Sincerely,
Conquer Online Customer Service Team
