Add CO's Official Emails to Your Email White List

So, how would you add us to your white list?  There are quite a few Internet Service Providers (ISPs) and email software packages that are available these days.  We will do our best to cover as many as possible, but for now we will list a few of the most common email providers.

What is a White List?
So why do I need to add @netdragon.com; @mx.mail.tqdigital.com; @conqueronline.com; @mx.mail.conqueronline.com to my email's white list? What is a "white list"?

A simple definition of spam would be an unwanted email that is sent to many other people at once.  They're annoying, can spread viruses, and we're happy things are being done to block these types of emails.  Unfortunately, sometimes the good guys get filtered out with the bad. 

With that, they created the “white list”. Simply a list of people or businesses that you allow to send you email. Simply put, a white list is a group of contacts or email addresses that you want to receive email from. When you first receive an email, your service provider or email software will check this list. If the email has been sent from someone on this list, the email will be automatically delivered to your Inbox. 

Yahoo Mail
If Yahoo interprets an email as spam, it will place it in your "Bulk" folder - located on the left. If you find an email in the bulk folder that you wanted to receive, simply open the email and click on the "Not Spam" button.  This will help to train Yahoo's filters that this email sender is not sending spam.  Note that this will not automatically insure that you'll receive email from the person in the future.  You've done your part to help in the fight against spam. Now, let's make sure that you receive games' customer service emails.  To do this, follow these steps:

1.  Open your Yahoo mailbox and click on the "Options" link in the upper right-hand corner)
2.  Find the "Filters" link and click on it.
3.  We're going to set-up a new filter, so click on "Add".
4.  In the "Sender" section, select "contains" and then in the box immediately to the right, enter the text: @netdragon.com; @mx.mail.tqdigital.com; @conqueronline.com; @mx.mail.conqueronline.com
5.  Near the bottom of the filter window, find the section that says "Move the message to:" and select "Inbox" from the dropdown box.
6.  In the lower left corner, click the "Add Filter" button.  That's it!

Hotmail
Hotmail will place any email that it thinks is spam in the "Junk" folder - located on the left when you login.  You can insure that CO service emails are delivered to your Inbox by adding us as a "Safe sender".  Here's how:

1.  Login to your Hotmail account.
2.  Click on the "Options" tab in the upper right-hand corner and then click on "More options ...".
3.  We want to add  @netdragon.com; @mx.mail.tqdigital.com; @conqueronline.com; @mx.mail.conqueronline.com as a Safe Sender, so locate the "Preventing Junk Email" category and click on "Safe and blocked senders".
4.  Click on "Safe senders"
5.  In the box labeled "Sender or domain to mark as safe:", enter the following:  @netdragon.com; @mx.mail.tqdigital.com; @conqueronline.com; @mx.mail.conqueronline.com
6.  Click the "Add to list >>" button.

GMail (Google Mail)
GMail will place any email that it interprets as spam in the "Spam" folder - located on the left when you login.  To insure that you receive games' customer service emails, all you need to do is add us as a contact. Here's how:

1.  Login to your GMail account.
2.  Click on the "Contacts" link in the left navigation.
3.  Click on the "Create Contact" link in the top middle of your screen.
4.  In the "Primary Email" field enter the following:

purchase@mx.mail.tqdigital.com
accountpwd@mx.mail.conqueronline.com
hc@netdragon.com
acct@netdragon.com
service@conqueronline.com

1.  Click the "Save" button at the bottom of the screen.  That's it!  You've now told GMail that all games' customer service emails should be delivered to your Inbox.

PS: We use different emails for different functions of CO Customer Service, so you may need to add new filters for the other domains as they are updated. If you ever doubt an email is genuine, you can contact the Help Desk on the official website for further assistance.