Attention CO Players,
We are glad to announce that the Help Desk is now available in game for new players level 15 or below. The new function will have its first test run in the following Elements servers:
Dark
Light
Fire
Water
Dealing with all kinds of game-related problems and questions online, the Help Desk team was created to provide a live source of information and problem solving to our players. The new in-game Help Desk aims to help our players get started playing the game a little more smoothly.
The in-game Help Desk is open from 0:00-4:00, 5:00-9:30, 10:30-15:00 and 23:00-24:00 every day. During these sessions, the players (level 15 or below) just need to talk to the NPC, and the system will direct you to the Help Desk page, through which they can contact our GMs directly for any game-related inquiries.
Currently, this new feature is still being tested, so let us know if you experience any problems or bugs. We’d also like to hear your thoughts and comments! If you have any good advice or suggestions, please email them to: service@conqueronline.com
The CO team always strives in the pursuit of perfection, and as always, appreciates all of the support of our players!